Mullion & Constantine Group Practice

Repeat  Precriptions from the WebSite - if you choose to order your repeat prescription from this website is is VERY IMPORTANT TO NOTE that if even ONE of your requests is not in authorisation date, or not authorised for any other reason we will not process any of the rest.

WE WILL NOT  PROCESS A PART REPEAT ORDER

ALL of the requested medication must be in authorised date - we will email back to you and let you know if we cannot process your request

Mullion Health Centre patients may order repeat  prescriptions  from Mullion surgery between 8.45 and 12 noon each morning Monday to Friday - Any requests received after this time will be carried over to the next working day. At Mullion, there is one receptionist and one GP designated each day to process repeat prescriptions, and it is for this reason we ask you only to order repeat medication between these times.

If you are receiving regular medication, attached to your prescription you will find a white slip which lists your current repeat medication.  Please note the numbers next to the medication - for example, if it states 1/6 then you have received 1 supply out of 6 lots authorised. If any medication shows for example, 6/6, then you have no further supplies of this medication and the Doctor may need to re-authorise more. You may possibly be asked to come in and be seen before any further medication can be issued.

TICK clearly the item/s required and either send the request to us by post, bring it in to the surgery and post it through the prescription box in the surgery hallway. The box is cleared at 11.30 each morning so anything posted after this time will be carried over to the next working day. If you prefer, you may re-order your medication via this web-site (please see the prescription tab on the Home Page). 

If you are sending the paper slip please make sure you MARK CLEARLY the name of the Pharmacy you will be collecting your medication from.  We offer Mullion patients the facility to collect their medication from 3 pharmacy's in Helston, Boots, Tesco and Hall's Pharmacy.  If you wish to collect your medication from any of these then you must always allow 48 hours before collection.  Any prescription request not clearly marked with the collection pharmacy name will be allocated to the pharmacy in Mullion Village.

It is very important to ensure the medication you are requesting is still authorised - if  it is not and you have 'used up' the prescribed amount of medication, there  will be a delay before we can complete the request.  In some extreme cases repeat medication may be refused until you have seen your Doctor.  The Doctor will decide this, we always try and contact you in this case. Repeat medication takes 48 hours to process, please make sure you request your repeat prescriptions in plenty of time.

Constantine, Lizard and Ruan Minor patients order and collect their medication from the dispensary located at each site. Please see your dispenser/receptionist for further information - please make sure you allow 48 hours for the dispenser to make up your prescription.